SHIPPING

Australian orders

For all Australian orders over A$240, we provided FREE Express Post shipping (delivery approx 1-2 business days after dispatch) via Australia Post. 

For all Australian orders under A$240, shipping will be calculated at checkout. You can choose between the following Australia Post services:

  • Parcel Post (delivery approx 5 business days after dispatch), or
  • Express Post (delivery approx 1-2 business days after dispatch).

International orders

For all New Zealand orders, shipping will be calculated at checkout. You can choose between the following Australia Post services: 

  • Australia Post Standard International (delivery approx 5-7 business days after dispatch), or
  • Australia Post Express International (delivery approx 3-4 business days after dispatch).

Please check with the NZ Customs authority on any customs duties or taxes that are payable by you – note that regulations and guidelines differ by country.

Customs duties or taxes are not payable by Matteau.

General shipping overview

All successful orders placed will be processed within 2 business days of receiving your order.

The delivery timeframes indicated depend on whether you are located in a metro, regional or country area.

Please consider the shipping address you provide – you should provide an address that will be attended during normal business hours as you may need to sign for your package. If you would like to have your parcel insured please email info@matteau-swim.com, as parcel cover will incur an additional cost.

You will receive a tracking number via email once your order is dispatched.

If you require more information on shipping, please email us at info@matteau-swim.com.